Question 1

Why am I receiving an error message when I try to join CNX Rewards?

Accepted Answer

Your email may already be tied to an existing account.
Try resetting your password to log in.

Question 2

What is CWP

Accepted Answer

Simply put, This means Crepes Waffles and Pancakes.

Question 3

Can I schedule my delivery time?

Accepted Answer

Kinda yes, kinda no. All online or mobile orders will be delivered as soon as possible--hangry folk, rejoice--but if you place a catering order, you’ll be able to choose when you’d like to receive your large-format deliciousness. Read more about our catering options here.

Question 4

Can I cancel my delivery after I've submitted my order?

Accepted Answer

When you submit a delivery order, it's sent directly to our courier team and restaurant crew, so it can get cooked up and on its way to you. That makes canceling orders sort of a challenge. If you really must cancel, and you've ordered directly through our app or online, reach out to our Customer Service team through the Contact Us page. If you ordered through a partner, check your confirmation email to contact their team directly. Keep in mind that you may incur a cancelation fee.

Question 5

Do rewards expire?

Accepted Answer

Your points do not expire as long as you make one transaction per year.

Question 6

Are there additional delivery costs?

Accepted Answer

Depending on the delivery platform you use, you may see higher menu prices, a delivery fee, a service fee, and/or a minimum order amount. The type and amount of costs and fees vary by partner. Just think of them as a small price to pay for getting deliciousness delivered to your door.

Question 7

Who should I contact if I have a delivery issue?

Accepted Answer

If you placed your order through crepenationexpress.com our team is ready to help. For fastest service you can Contact us.

For issues or questions about orders from one of our delivery partners (DoorDash, UberEats, Postmates or GrubHub) please contact them directly for help.

Contact Us

Frequently asked questions

Why am I receiving an error message when I try to join CNX Rewards?

What is CWP

Can I schedule my delivery time?

Can I cancel my delivery after I've submitted my order?

Do rewards expire?

Are there additional delivery costs?

Who should I contact if I have a delivery issue?

Get in Touch

United States

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Company

Corporate

Contact

© 2026 Crepe Nation Express. All rights reserved.

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| Terms of Service

| Accessibility

Contact Us

Frequently asked questions

Why am I receiving an error message when I try to join CNX Rewards?

What is CWP

Can I schedule my delivery time?

Can I cancel my delivery after I've submitted my order?

Do rewards expire?

Are there additional delivery costs?

Who should I contact if I have a delivery issue?

Get in Touch

United States

Explore

Company

Corporate

Contact

​© 2026 Crepe Nation Express. All rights reserved.

| Privacy Policy

| Terms of Service

| Accessibility

© 2026 Crepe Nation Express. All rights reserved.