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Kinda yes, kinda no. All online or mobile orders will be delivered as soon as possible--hangry folk, rejoice--but if you place a catering order, you’ll be able to choose when you’d like to receive your large-format deliciousness. Read more about our catering options here.

When you submit a delivery order, it's sent directly to our courier team and restaurant crew, so it can get cooked up and on its way to you. That makes canceling orders sort of a challenge. If you really must cancel, and you've ordered directly through our app or online, reach out to our Customer Service team through the Contact Us page. If you ordered through a partner, check your confirmation email to contact their team directly. Keep in mind that you may incur a cancelation fee.

Your points do not expire as long as you make one transaction per year.

Depending on the delivery platform you use, you may see higher menu prices, a delivery fee, a service fee, and/or a minimum order amount. The type and amount of costs and fees vary by partner. Just think of them as a small price to pay for getting deliciousness delivered to your door.

If you placed your order through crepenationexpress.com our team is ready to help. For fastest service you can Contact us. For issues or questions about orders from one of our delivery partners (DoorDash, UberEats, Postmates or GrubHub) please contact them directly for help.